Frequently asked questions about LatamProxies

No. LatamProxies never asks for an ID card, a passport, a selfie or company documents. You open an account with an account number, choose a plan and pay in crypto. An email address is optional. No KYC is about privacy and speed, not about breaking rules: every account follows our Acceptable Use Policy, and abuse ends in termination.

You top up your LatamProxies balance in crypto (BTC, USDT, USDC, ETH, SOL, LTC) with a minimum of $25, then buy any product in any country from that balance — residential GB, dedicated 4G/5G ports or rotating mobile GB. Unused balance stays on your account for your next plan (it never expires and is not refundable). No KYC — no ID, no selfie, no documents.

We accept USDT on TRC-20 (Tron) and ERC-20, BTC, USDC on ERC-20, ETH, LTC and SOL. USDT on Tron is the most common choice in Latin America because fees are low. We do not accept cards, PayPal or Pix. Many buyers in Brazil buy USDT on a local exchange first, then pay us in USDT.

Proxies are delivered instantly as soon as your top-up is credited on chain. Confirmation time depends on the network: 1 confirmation on Solana, 2 on Bitcoin, 6 on Litecoin, 12 on Ethereum and 20 on Tron. In practice, USDT on Tron (TRC-20) and SOL are the fastest ways to get your credentials.

No. You log in with an account number generated at sign-up. Keep it safe, like a password. You can add an email address if you want receipts and a way to recover access, but it is optional. We store only what we need to run the service; see our privacy policy for the full list.

Residential traffic starts at $0.50/GB on the largest plan. The smallest plan is 1 GB for $2.63, and 10 GB costs $5.94 ($0.59/GB). The price is the same for every country, from Brazil to Trinidad and Tobago. All tiers are listed on the pricing page. The small plan is paid from a $25 minimum top-up; the rest stays on your balance (never expires, non-refundable).

Residential proxies route traffic through home internet connections and are billed per GB. 4G/5G mobile proxies route traffic through carrier SIM connections. A dedicated port starts at $9/day with unlimited traffic (fair use, no daily GB cap); rotating mobile traffic starts at $1.50/GB. Mobile IPs suit mobile-first sites and app testing; residential suits most scraping and monitoring.

You can target 38 countries in Latin America and the Caribbean, each with its own page. The biggest markets are Brazil, Mexico, Argentina, Colombia, Chile and Peru. City targeting is available too, for example São Paulo or Mexico City.

Residential and rotating mobile traffic stays valid for 90 days from purchase. Unused gigabytes stay on your balance until then, so you can buy a larger plan at a lower price per GB and use it over several weeks. Dedicated 4G/5G ports are different: they are rented for a period (1 day, 7 days or 30 days) and stop at the end of that period.

Point your tool to the gateway gw.latamproxies.com, port 7777 for HTTP/HTTPS or 7778 for SOCKS5. Targeting goes in the username, for example USERNAME-country-br-city-sao_paulo. The proxy setup guide has ready-to-copy examples for cURL, Python, Node.js, Playwright and Puppeteer.

Residential rotation works like this: New IP on every request, or sticky sessions up to 30 minutes. Without a session parameter, each request gets a new IP. Add -session-abc123-ttl-30 to the username to keep the same IP for up to 30 minutes. Change the session id whenever you want a fresh IP. This lets you rotate per request for crawling and keep one IP for multi-step flows.

Dedicated 4G/5G ports support IP change on demand through an API link, or automatically every 5 to 60 minutes. To rotate on demand, call your port's rotation link, built from https://latamproxies.com/api/v1/mobile/{port}/rotate?key=API_KEY, then wait for the modem to reconnect. The mobile proxy rotation guide shows the full flow in bash, Python and Node.js.

Fraud, carding, account takeover, credential stuffing, spam, DDoS, ban evasion and bulk account creation are forbidden. Bank, government and payment-portal targets are blocked, and outgoing SMTP is blocked. Any abuse leads to termination without refund. The full list is in our Acceptable Use Policy. Abuse reports go to [email protected].

Yes, in a specific case: unused traffic is refundable within 72 hours of purchase if the proxies do not work for your target and support cannot fix it. Write to [email protected] with the exact amount and date of your top-up (never your account number) and a description of the problem. Support first tries to fix it. Used traffic, expired traffic and accounts closed for abuse are not refunded. The full rules are in our refund policy.

Using a proxy is legal in Latin America; what matters is what you do with it. Collecting public prices, listings or search results is a common lawful use. If you collect personal data, you are responsible for complying with laws such as Brazil's LGPD or Mexico's LFPDPPP. Our terms of service explain your responsibilities.

Email [email protected] for sales and technical support, in English, Spanish or Portuguese. Send abuse reports to [email protected]; we aim to act on them within 24 hours. We do not offer support through social media or messaging apps. Details are on the contact page.